His dedication to improving hospital operations and patient outcomes has been evident throughout his career.
LOS GATOS, CA, November 04, 2024 /24-7PressRelease/ -- Michael Cross, DBA, MBA, has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Dr. Cross, a distinguished professional in the health care management field, currently serves as the Senior Director of Client Success at Atlas Health. In this role, he leads a team of client success managers, ensuring ongoing success for the organization's software clients. His responsibilities include guaranteeing clients' performance metrics are achieved, assessing ongoing expansion opportunities, renegotiating contracts and ensuring clients effectively utilize the software and services provided.
Prior to his current position, Dr. Cross was the Director of Client Success at Atlas Health from 2023 to 2024. Before joining Atlas Health, he served as the Interim Chief Financial Officer at Meadows Eye in 2023. From 2021 to 2023, he held the role of Interim Executive Director of Patient Access and Financial Clearance Services at Stanford Health Care. During his tenure at Stanford Health Care, he also served as the Director of Patient Access and Financial Counseling from 2020 to 2023. Notably, he spearheaded COVID-19 operations during this critical period, enhancing patient care, establishing large-scale vaccination clinics and orchestrating collaborations with school districts and local municipalities to ensure a safe return to work and the community.
From 2019 to 2020, Dr. Cross was the Enterprise-Wide Epic Training Program Manager at New York Presbyterian Hospital. He also served as the Manager of Revenue Cycle Support at New York Presbyterian Hospital from 2018 to 2020. Earlier in his career, he worked at Saratoga Hospital as a Patient Access Technology Specialist and Trainer from 2016 to 2019 and as a Patient Access Educator from 2014 to 2016. His initial role in health care was as a Billing Specialist at Saratoga Hospital from 2013 to 2014. Before entering the health care field, he was a Developmental Specialist at the New York State Office for People with Developmental Disabilities from 2008 to 2013.
Dr. Cross' academic achievements have significantly contributed to his professional success. He earned a Doctor of Business Administration and Leadership from Capella University in 2022. He also holds an Executive Master of Business Administration from the University at Albany and a Bachelor of Science in organizational management from Nyack College. Additionally, he is a certified health care access manager through the National Association of Healthcare Access Management since 2017.
Throughout his career, Dr. Cross has been actively involved in industry-related organizations. He was a board member of the New York-Vermont Association of Healthcare Access Managers and the Northeast Chapter of the National Association of Health Care Access Management. He has also served as a past member of the National Association of Healthcare Access Management.
In recognition of his contributions to health care management, Dr. Cross received an ISP Award from Stanford Health Care in 2021. His dedication to improving hospital operations and patient outcomes has been evident throughout his career.
Outside of his professional life, Dr. Cross is an avid marathon runner and enjoys racing cars. He is currently preparing for an Ironman event scheduled to take place in Lake Placid, New York, in July 2025. Looking ahead, he aims to assume the role of Chief Operating Officer, leveraging his extensive background in leading large-scale teams within complex organizations.
About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.
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