ST. JAMES, NY, October 27, 2010 /24-7PressRelease/ -- Global Warranty Group, a leading third party administrator and premier provider of Extended Service Plans and OEM programs for consumer electronics and appliances in the US and Canada, announced today the launch of RepairGuardian(TM) its exciting new Extended Service Program. This comprehensive new program affords both retailers and manufacturers a complete "turnkey" ESP solution that is easy to implement and will result in increased attachment rates while also providing superior customer service.
RepairGuardian(TM) leverages and incorporates many of Global Warranty Group's industry leading assets and capabilities including; North American network of over 25,000 independent service providers, fully compliant and insurance backed by A.M.Best rated insurer, 24/7/365 Claims & Customer Support Center, extensive sales training and dealer services support team, state-of-the-art IT integration & interactive web tools for seamless program management, claims adjudication, tracking, dispatch and administration. The program is designed to deliver improved sales, marketing effectiveness and increased customer satisfaction for participating retailer and OEM accounts.
Charles Pipia, President of Global Warranty Group, states, "We drew on our decade-long success and experience in the ESP and OEM business and consolidated the most successful components to create RepairGuardian(TM)."
Mr. Pipia goes on to say, "Specifically designed with our customer base in mind, we incorporated and optimized our proprietary back-end systems and processes into the program, allowing retailers and OEMs to offer a comprehensive ESP as an attractive addition to their customer's product purchase. The result will surely translate into generous additional sales revenue, increased profit margins and enhanced customer retention and satisfaction. I am convinced that RepairGuardian(TM) will be well received by the market and will rapidly take its place as the new standard for "best practices" in the ESP industry."
About Global Warranty Group
Global Warranty Group LLC is a leading developer and administrator of product warranty and extended service contract programs to the consumer electronics, consumer appliances, cellular device and computer industries throughout the United States and Canada. The Company maintains a state of the art call & customer support center and an extensive network of over 25,000 servicers providing in-home service, carry-in service and depot repair. For more information, please visit www.globalwarrantygroup.com or call 1-877-681-8244.
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