Neopost Shortlisted for 4 South East and London Contact Centre Forum Awards

    ESSEX, ENGLAND, May 26, 2012 /24-7PressRelease/ -- The South East and The London Contact Centre Forum provide a regional Operations user group for the South East and London which is home to over 1,000 Contact/Call & Customer Service Centres. It has been created in response to a growing demand allowing operational managers to meet formally with their peers, review and discuss key challenges and hear how other organisations are responding to business demands.

The shortlisted awards include:
1. Best improvement strategy award
2. Best use of technology award
3. Most effective recruitment programme
4. New sector employee of the year award

Neopost products and services are sold in 90 countries worldwide, and in 2011, annual sales globally were just over EUR1 billion. In the UK, Neopost employs 700 people, with 135 working from its Romford based contact centre.

Warren Tait, Customer Services Director, Neopost Limited, says, "We are delighted to be shortlisted for these 4 awards. At Neopost we strive to be recognised as the best in our industry, creating a culture where our people provide a superior customer experience. We set development strategies for our people and processes, which challenge the way we do business and the way we are perceived by internal, external and prospective customers. Being shortlisted for these 4 prestigious awards supports this."

The awards ceremony takes place on Friday 25th May, at the Park Plaza Riverbank Hotel in London.

Neopost is the UK's and Europe's number one supplier of mailing solutions. It has a direct presence in 19 countries, with 5,700 employees and annual sales of EUR1 billion in 2011. Its products and services are sold in more than 90 countries, and the Group has become a key player in the markets for mailroom equipment and logistics solutions. Neopost supplies the most technologically advanced solutions for franking, folding and inserting and addressing as well as logistics management and traceability. Neopost also offers a full range of services, including consultancy, maintenance and financing solutions.

Website: http://www.neopost.co.uk

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