ATLANTA, GA, October 03, 2013 /24-7PressRelease/ -- The Atlanta phone repair specialists LifeLine Repairs note that the iPhone is no longer the undisputed leader of the smartphone market. In fact, recent studies show the Apple line is now behind Samsung when it comes to customer satisfaction. The Atlanta iPhone repair company says there are a few models that have come out ahead in this respect, and those are the Galaxy S III and the Galaxy Note II. While Apple indeed held a dominant share of the market in the early days of smartphone technology, the growth of rival Android competitors has stemmed its success.
Samsung Leads the Pack
Does this mean the iPhone will be rendered obsolete? Of course not, but according to a recent survey and the American Customer Satisfaction Index, the top Samsung models scored a few points higher than the iPhone 5, 4S and 4. What is even more intriguing is the fact that the Galaxy S4, Samsung's newest creation, was not even included in the mix due to the timing of the survey and its release.
According to Matt McGee, Founder of Lifeline Repairs, "Judging by the reviews, I am highly confident that the S4 would have ranked the highest on the ACSI had it been included. Apple may have a few things to learn from Samsung after all."
The Atlanta cell phone repair experts note the factors which were assessed in the survey were product quality, reliability and value. Apple products have always been known to cost more, so this could very well be where the dividing line is for customers.
LifeLine Repairs is a specialist in phone repair in Atlanta. You can learn more about their services by visiting http://lifelinerepairs.com/.
About LifeLine Repairs:
In today's society's fast-paced environment, LifeLine understands that mobile devices are essential for a complete life. Their business is centered on keeping you connected with your world by offering high-quality cell phone repair in Atlanta, as well as parts and service. Their team acknowledges that your mobile devices are your lifeline.
For more information, visit http://lifelinerepairs.com/.
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