LIMERICK, IRELAND, September 17, 2014 /24-7PressRelease/ -- Being a successful sales rep requires far more than a winning smile, and sales and marketing firm Consultonomics are keen to share just what it is that makes a great sales rep. The sales world is an extremely fast paced, competitive industry. In order to succeed, sales reps must have the ability to think on their feet in order to react to almost any given situation. After all, as a representative of a company, a sales rep is the first port of call for many consumers, and in the sales and marketing industry first impressions count. Consultonomics believe that in order to engage potential leads, sales reps must present themselves as both confident and empathetic, and ensure they are providing the same high level of service to each lead.
To help others understand what it takes be successful in sales, Consultonomics has finally revealed the key fundamentals to remember when working in sales, and what personality traits are key to becoming a great sales person.
Quick Thinking
It's normal for most people to occasionally blank out when someone asks them an unexpected question. However in sales, failing to answer a potential customer's question adequately can be the difference between closing and losing a sale. Sales reps are the human face of a company, therefore customers look to them for guidance when considering a purchase decision. If a rep is unable to answer or deal with a customer's query then serious doubts concerning the company's expertise and knowledge of the industry are likely to crop up.
Don't be Overeager
When new to sales, it can be tempting to try and combat any nerves by acting over confident. However this approach often only puts potential customers off. By acting confident and aiming straight for the sale, reps are missing out on asking questions that could potentially help them learn more about the needs of the customer. Asking these kinds of questions will allow the customer feel valued, whilst equipping the rep with enough information to recommend or tailor a service to suit their specific needs.
Develop a Thick Skin
In sales, a rep is bound to encounter people who simply aren't interested in the product they are promoting. Its human nature to be hurt by rejection, however to be a successful sales rep it's vital to focus on the positives and develop a thick skin when it comes to negativity. To ensure all leads are given the same level of respect and service, sales reps must understand the importance of not dwelling on negative interactions and treat each lead as an individual.
Learn the Numbers
Sales is a number orientated industry, therefore it's important for sales reps to have a basic understanding of what is expected of them. Understanding things like how many interactions they should be hitting in an hour can really help a sales rep increase productivity and work out whether they are on track to hit their targets.
Consultonomics is a sales and marketing firm based in Limerick, Ireland. The firm are experts in providing innovative direct sales and marketing solutions to clients across Ireland. The firm believe their success in the industry is due to their personalised approach to sales, and the expertise of their sales force. By helping their clients to connect with customers on a more meaningful level, Consultonomics can help clients increase their customer acquisition and retention, whilst spreading positive brand awareness.
About Consultonomics: http://www.consultonomics.ie/
Consultonomics steer their clients towards success by improving customer relationships which improves both customer acquisition and loyalty.
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