All Press Releases for December 05, 2014

Marketing on 6th USA Encourages Engagement Over Reaction

It's no secret that social media, if conducted correctly can aid a business's customer service capabilities. However, Marketing on 6th, USA reviews the importance of engaging with customers both online and offline, rather than simply just responding.



    NEW YORK, NY, December 05, 2014 /24-7PressRelease/ -- It's hard to think of a business which is not currently utilizing social media to interact with their consumers. Online platforms and social media have provided businesses with an easy and convenient way of connecting with their consumers over the past few years and has opened up a whole new channel of communication. If used in the correct manner, social media can allow businesses to engage in communication with their online customer communities and provide valuable information to their ever growing base of consumers. However, sales and marketing firm Marketing on 6th, USA believe that it's important for businesses to ensure they are fully engaging with consumers both online and offline, rather than just reacting to their queries or complaints, a business must appear active and willing to help or they may run the risk of losing out to their competitors.

Marketing on 6th, USA believe that in order to maintain strong customer relationships, businesses must achieve the perfect balance between reaction and engagement when dealing with customer communications. Reaction is of course highly important and is often the first thing consumers look for when evaluating whether a business values and respects their customers. Marketing on 6th, USA believe that businesses must make a conscious effort to respond to customer communications as soon as possible, and respect their consumers preferred channel of commutation, avoiding moving them to a different channel which may be inconvenient to the consumer. This is a factor that Marketing on 6th, USA takes incredibly seriously within their own business model. The firm meet with consumers directly and collect a wide range of information, including preferred methods of communication to ensure the customer experience is personalized and adapted to meet the needs of each individual consumer.

To take consumer communication to the next level, the firm believe it's also important for businesses to fully engage with their consumers. This can be achieved through a number of channels. Many businesses choose to develop apps which provide consumers with a fully immersive experience, allowing them to connect to and feel like part of their favorite brands. Content marketing campaigns are also highly effective at creating consumer engagement. Whereas some marketing campaigns rely on blatant marketing techniques, content marketing delivers value to consumers and offers them useful information and advice. Marketing on 6th, USA develop valuable consumer engagement through face-to-face interactions in which consumers are given the opportunity to engage with a brand and their products or services. Rather than simply reacting to consumers, Marketing on 6th, USA actively encourages them to immerse themselves in a brand and submit feedback which helps them to feel valued by a brand.

Marketing on 6th, USA is a New York based sales and marketing firm that provide a number of leading businesses with innovative event marketing solutions. The firm create engaging event marketing campaigns and promotions based on their clients' individual values and vision, and then implement them in retail venues across the US. Marketing on 6th, USA meet with consumer's directly at these events and create strong consumer relationship through face-to-face interactions. This friendly and honest approach to marketing has led to the firm achieving impressive results for their clients, raising their ROI and brand awareness, as well and increasing customer acquisition and promoting brand loyalty among the target demographic.

About Marketing on 6th, USA: http://www.marketingon6th.com/about/

Marketing on 6th, USA is an outsourced sales firm that specialize in personalized forms of marketing to deliver a high ROI to their clients.

Follow @Marketingon6th on Twitter and 'Like' them on Facebook.

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Contact Information

Colm Horgan
Marketing on 6th, USA
New York City, New York
United States
Voice: 917-780-8576
E-Mail: Email Us Here
Website: Visit Our Website