Pardee Homes Earns Benchmark Award in 12thAnnual Avid(R) Awards; Homebuilder's Inland Empire Division Has Top-Rated Customer Ratings

    LAKE ELSINORE, CA, June 06, 2015 /24-7PressRelease/ -- Pardee Homes has been named the 2015 Avid Benchmark Award Winner for their Inland Empire Division with top awards for best Sales Counselors, Best Customer Service Representatives and Best Design Consultant as measured in the largest assessment of homebuyer satisfaction in North America. Based in Lake Elsinore, California, the homebuilder's Inland Empire Division is Avid Ratings' 2015 Avid Benchmark Award Winner. The Avid Awards honor homebuilders throughout North America whose buyers rate them highest for customer experience.

"Avid honors validate the dedication our entire workforce brings to the job every day, and we're so pleased our buyers have recognized our efforts," said Pardee Homes Division President, Mike Taylor. "Commitment to excellence is a core value of each and every one of our team members; we are proud of everyone and congratulate those in our company in the Sales, Design and Customer Service departments who stood out this past year resulting in the Avid Benchmark Award."

Pardee Homes' Benchmark Award Winners include Jodi Bettarel, Kirsti Peffers, Lu DiPalma-Mills and Melonique Jones--2015 Best U.S. Sales Counselors; Lisa Nussbaum, 2015 Best U.S. Design Counselor; and Sean King and Kim Eldred, Best U.S. Customer Service Associates. The Avid Benchmark Award recognizes builders that scored among the top 25% of a nationwide database of New Home Move-in Experience surveys.

Pardee Homes' Inland Empire Division was the 2014 Avid Cup Winner, recognized as the builder with the highest customer ratings throughout North America and the 2014 Avid Diamond Award winner for highest customer ratings nationwide. Home building companies included in this year's study represent 25% of the largest publically traded NYSE/NASDAQ builders, 38% of North America's largest private builders, and hundreds of small volume and custom builders from coast to coast. The categories include Avid Cup (Highest Customer Ratings for First Year in New Home), Avid Diamond Awards (Highest Customer Ratings Nationwide at Move-in), Avid Gold (Highest Customer Ratings per Region) and Avid Benchmark (Top 25% Customer Ratings Nationwide).

The 2015 Avid Awards included a record number of 930 qualifying builders, the largest assessment of homebuyer satisfaction in North America, according to Avid Ratings, a full-service customer loyalty management.

"Avid's proven methodology provides us with an important tool for assessing home quality, homeowner satisfaction and homeowner willingness to refer friends and family," said Taylor. "This helps our homebuilding and customer service teams see where and how to make additional improvements."

Founded in 1993, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational consulting, employee training, and innovative marketing solutions that drive home building success. Serving over 2,750 homebuilders throughout the U.S. and Canada, Avid maintains North America's largest database of homebuyer satisfaction to benchmark its clients.

See www.pardeehomes.com and www.avidratings.com.

Established in 1921, Pardee Homes creates new homes and communities for first-time through luxury homebuyers. It was among the first to embrace master-planned community concepts; green homebuilding measures; environmentally sensitive development practices; and customer-focused processes for new home purchase. Pardee Homes is a member of TRI Pointe Group, a family of premium regional homebuilders supported by the significant resources, economies of scale and thought leadership of a national foundation. The family also includes Maracay Homes in Arizona, Quadrant Homes in Washington, Trendmaker Homes in Texas, TRI Pointe Homes in California and Colorado, and Winchester Homes in Maryland and Virginia - all together making TRI Pointe Group one of the largest homebuilding companies in the U.S.

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