Respage announces major update to ResMate AI leasing platform; Google Business Profile, centralization at forefront

    PHILADELPHIA, PA, November 30, 2022 /24-7PressRelease/ -- Respage announced this week that its AI leasing assistant ResMate is now the industry's only six-channel solution for automating inbound communications for multifamily properties, as it introduces Google Business Profile chat to its host of lead nurturing functionalities.

Additionally, Respage introduced a first-of-its-kind centralized property calendar to assist management teams in scheduling tours across its entire portfolio. This scheduling tool helps on-call leasing agents manage their time between tours, accounting for travel time between properties and other conflicts.

These advancements push ResMate further ahead of the pack as the most sophisticated, comprehensive leasing assistant on the market. With the ability to communicate with prospects through email, chat, text, phone, ILS, and now Google Business Profile, management teams can feel confident in ResMate's ability to nurture leads from first contact to application request.

"With the majority of apartment searches starting on Google, we knew we had to create a way to reach those prospects in the moment," said Respage Director of Product Josh Carter. "Our GBP chat integration is multifamily's first lead nurturing AI solution for your Google Business Profile. With this—and our other supported channels—our platform can nurture leads across 6 different channels."

Through much of 2022 centralized leasing has simply been a buzzword, but for many it will soon become a reality thanks in part to Respage's new centralized leasing calendar.

"Centralization wasn't even in our vocabulary 18 months ago. Now, there are trailblazers who have fully centralized leasing using custom software to power their initiatives," said Respage CEO Ellen Thompson. "Our centralized calendar is the first off the shelf solution that gives any property management company the tool they need to centralize leasing and achieve the operational efficiencies and savings being enjoyed by early adopters. Anyone who is serious about centralization needs to look at our calendar."

This single unified calendar schedules and organizes tours across multiple properties, helping to streamline responsibilities and communications among your centralized team. The calendar view provides a look into all of your past, current and upcoming scheduled tours, and allows you to assign and adjust tours as-needed. This calendar, when used in tandem with ResMate, alleviates the stress associated with scheduling tours and managing calendars for multiple properties, allowing your team to focus on the most important aspect of their job—providing excellent customer service and forging relationships with prospects and residents.

Before its latest upgrades, ResMate has helped some communities double their lead-to-tour percentage, and led to 59% more leases at properties with the chatbot enabled—and it's only getting started. With its new advancements, ResMate has the opportunity to increase conversion rates on Google Business Profile like never before, all the while helping to streamline property management processes.

Respage is making the leasing process more manageable for teams and prospects as it is constantly seeking innovative ways to reinvent the renting experience.

Respage is changing the way people rent apartments. Since 2002, Respage has helped thousands of communities improve their online presence and build extraordinary leasing experiences. Apartment owners and property managers utilize its platform to generate leads, automate prospect follow up, manage social media, respond to reviews, boost online ratings, and manage prospect and resident relationships. Respage's AI leasing assistant, ResMate, accurately answers and follows up with leads from any channel, including phone calls, web chat, contact forms, emails, and text messages which automates and accelerates the leasing process. Thanks to its remarkable team which has powered more than 20 years of innovation, Respage is perennially recognized as one of the Best Places to Work in the multifamily industry.

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