CTL introduces Confirm-IT2, a low-cost Virtual Assistant that Automatically provides Appointment Confirmation and Reminders

    /24-7PressRelease/ - SHELTON, CT, July 14, 2008 - CTL Inc., a leading provider of traditional and next-generation computer-telephony solutions, today announced the official release of its Confirm-IT2 Product, a new non-calendar-based system that automatically provides Appointment Confirmation and Reminders.

Businesses utilizing these solutions realize numerous benefits such as; reduced operating costs, increased profitability by eliminating no-shows, improved patient and customer satisfaction and enhanced business efficiency and effectiveness.

Confirm-IT2 was developed to augment Confirm-IT, CTL's calendar-based appointment and reminder system that was released earlier in the 2nd quarter. "With the introduction of Confirm-IT2, we now can provide solid solutions for the entire SMB marketplace" said Don Williams, Chief Operating Officer at CTL.

Confirm-IT2 reminds patients or customers of their appointment with a telephone call to their work, home or cell; and it can leave a message on an answering machine. Confirm-IT can also send a text message and/ or email reminder as well. "And it is more than just an appointment reminder system" said Williams, "Confirm-IT can build a customer database, send Happy Birthday wishes, remind patients or customers that it's time to make an appointment or that they have an outstanding balance and so much more.

CTL released in phase 1, three distinct Confirm-IT2 software applications designed to accommodate numerous vertical markets. They are: Animal Care, Medical Care & Service. Like its predecessor, Confirm-IT2 can be deployed standalone or as an adjunct solution to virtually any phone system. In addition, Confirm-IT2 can also be deployed as a software only application compatible with CTL's VoiceSupport Lx or NEC's DFx family of products. Confirm-IT2 is based upon the evolution of 18 years of proven software code incorporated in other CTL solutions.

Within the next 60 days, CTL intends to release Instant Notify, an advanced outbound bulk dialing product.

About CTL Inc.

CTL is an ISO 9001 company, which designs, develops, manufactures and distributes telecommunication solutions that focus on four distinct market segments, including Unified Communications / Messaging (UC/UM), Voice Processing / Messaging, Self-service Automation / Interactive Voice Response (IVR) and IP Telephony (IPT). CTL solutions empower small to medium businesses (SMBs) in vertical markets by giving them the flexibility to conduct business at anytime, anywhere. Some of CTL's customers include NEC, Cisco, Sprint, Mitel, Verizon Business, ShoreTel, Avaya and Inter-tel. CTL, founded in 1990 and having reached 80,000 installations, markets and distributes its products through OEM's, VAR's, System Integrators and Distributors.
For more information, visit http://www.ctlinc.com/ or contact CTL's Sales Support at 1-866-296-1288 or [email protected].

# # #