TECHtionary Announces Integration Of White Paper/Magazine Articles Into TECHtionary.com

    /24-7PressRelease.com/ - Boulder, CO, May 25, 2005 - Starting today any TECHtionary tutorial is available, for corporate web sites, White Paper integration or magazine publishers. In addition, White Papers or magazine articles can inserted inside any TECHtionary tutorial. According to Tom Cross, CEO TECHtionary, "the problem with White Papers is that they are boring, typically text-only and don't often define acronyms. TECHtionary tutorials explain through rich media animation complex subjects. Here's one editors review. "TECHtionary.com is the definitive learning tool for technical terms whether one is a layperson trying to understand a complex concept or a techie with a question. TECHtionary's visual explanation animated in Flash is light-years beyond just reading a bunch of static words and trying to visualize what a text definition is telling you." Hal Josephson CEO - MediaSense - San Francisco. Cross added, "we also provide web seminars, infomercials, white paper development, custom animations and banner advertising. The bottom line is we create functional animations proven to accelerate revenue and reduce support costs." Any tutorial is available for corporate web sites, White Paper integration or magazine publishers. In addition, White Papers or magazine articles can inserted inside any TECHtionary tutorial. . All TECHtionary tutorials are free for viewing. Call for details 303-444-6226.

Background on TECHtionary
After years and thousand of hours of development, TECHtionary has now 2,500 rich media animated tutorials on technology. With an estimated five million animation effects, TECHtionary speeds delivery of the knowledge process. The implications for business are profound. Here's what a few people are saying:
"From a business perspective, TECHtionary tutorials work well in three ways:

1. Faster customer acquisition,

2. Lower customer service costs

3. Increased customer satisfaction.



1 - In regard to customer acquisition, complex concepts like Simplified Relocation, Outlook Integration, SIP, VoIP and many others, are made simple and easy to understand when TECHtionary VoIP Technology Animations are utilized. These animations reduce the number of days in the evaluation process and dramatically reduce the effort needed to produce sales. In addition, we have found that happy customers are more likely to refer us to other businesses and provide sales for us. In addition, as a Master Channel Partner, TECHtionary animations provide the means to train agents rapidly and easily.

2 - In regard to the enormous costs associated with customer support, it's not the 1st call or even the 2nd call that causes support costs to skyrocket.

It is the continuous changes in customer staff turnover, new-hires and increasingly non-English speaking employees that break-the-bank.

Supporting all these types of customers rapidly evaporates profit. The TECHtionary Phoneset animations you have done on Cisco, ShoreTel, NEC, Polycomm and others save enormous amounts of time because support calls don't come in one-at-a-time. We get large bursts of support calls forcing too many callers to end up in the queue with long wait times or leaving voice mail. The TECHtionary Phoneset animations provide a "pictionary" approach to many common support questions for customers who speak any language. This reduces the number and length of calls saving us thousands and gives us the ability to scale our business cost-effectively while maintaining even increasing customer satisfaction.

3 - In regard to customer satisfaction, customers are looking for a vendor who is still responsive after the sale. New features can be added or changed and as new services emerge TECHtionary animations can be easily updated to meet new challenges.

Thank you for involving us in your efforts and please share this with anyone you'd like."
Sincerely, Mark Sharp - CEO - Vimenture - A Master Agency for ICG, NGT, Qwest and others

"As a master agent, my business has evolved from long distance to now VoIP, SPAM, storage, web conferencing and other emerging technologies. Our product line continues to expand more rapidly than ever. TECHtionary.com continues to add new insights and implications for technology to keep my staff, 500 agents and thousands of customers educated and informed on technology. TECHtionary.com is the quintessential source on technology." Geoffrey Shepstone - President - Telecom Brokerage, Inc. - http://www.tbicom.com

"TECHtionary.com's tutorials provide concise definitions, illustrated by excellent graphics for a huge variety of terms of art from the converged worlds of virtually all communications mediums. It is a basic and essential learning tool both for the newly initiated and long-time professionals working or planning to work in the industry." Barry L. Hjort - Executive Vice President - Colorado Telecommunications Association - http://www.colotelecom.com

"TECHtionary.com is the 21st Century version of an Oxford or Webster's for technical terms. TECHtionary.com is the definitive learning tool for technical terms whether one is a layperson trying to understand a complex concept or a techie with a question. TECHtionary's visual explanation animated in Flash is light-years beyond just reading a bunch of static words and trying to visualize what a text definition is telling you." Hal Josephson - CEO - MediaSense - http://www.mediasense.info

"As technology continues to rapidly change, it is refreshing to see TECHtionary.com add content to keep up with the fast pace. TECHtionary.com is the most powerful tool available to keep you up to date on current technology terms." Matt Jolly - Network Engineer Oxford Networks

"We have found that Techtionary.com is a great compliment to our on-line tutorials for salespeople. It's great content and it stays current. Our clients love it!"
Orrin Broberg - CEO - http://www.netintent.com

"Congratulations on reaching a new pinnacle in educational excellence. In my opinion, TECHtionary.com is the most comprehensive online visual reference-learning system available. TECHtionary.com is the greatest tool I have ever encountered to help us know more about what we need to know more about. I am increasingly involved as an expert witness. I have used TECHtionary.com to educate my clients who do not have any idea what the technology is all about such as VoIP, WiFi and other emerging technologies such as WiMax. In a recent case about a cable cut of an optical fiber, no one really understood what the issues were all about. I recently used TECHtionary.com to bring the law suit to closure faster saving my client thousands of dollars in attorney's fees and lengthy litigation. In addition, unlike books and even most web-based systems, there is something new on TECHtionary.com everyday and we all need to learn something new everyday." Paul C. Daubitz President - ATI-Telemanagement - (past President of the Society of Telecommunications Consultants) http://www.ati-telemgt.com

The goal, according to Cross is, "to create the most compelling knowledge experience available.

Other New TECHtionary Rich Media Products
With growth in emerging technologies, TECHtionary announced two rich media services - TECH-infomercials and Virtual Trade Shows. "Extending corporate content by creating short "fast facts," rich media (Flash, etc.) is an exciting area," Cross commented. He added, "There are a lot of debates regarding what the online user is looking for. Not everyone wants to play a game or quiz every time they are on the web. Sometimes you want to see something more than you are going to get on television. We have created simple one-minute animated demonstrations which give the user a "working knowledge" of a product or service. Then, there's the option to add buttons, which provides in-depth technical information, a sales brochure, or an order form."
In regard to virtual trade shows, Cross noted, "this is another area of huge debate. Companies want more options regarding their participation in trade shows. Trade show providers don't want to siphon off their cash cow business. What we are offering is an online trade show, not a replacement for a live show. However, there are thousands of customers who do not have the budget to go to live shows but are looking for more than just boring text White Papers." The key, according to Cross, "is a lively, fun environment with T-shirts, baseball caps and other trinket giveaways for answering questions, participating in web seminars or other online events. With the right rich media content, potential customers can easily spend more time in a virtual trade booth than a live trade show booth."
Demonstrations of TECH-infomercials and Virtual Trade Shows are available at http://www.techtionary.com

About TECHtionary.com - 303-444-6226
TECHtionary Corporation founded in 2001 and headquartered in Boulder, Colorado is the World's First and Largest Animated Library on Technology. Get the this analysis and more than 2,300 tutorials on data, internet, wireless, VoIP-Voice over Internet Protocol (internet telephony), PBX systems, central office switching, protocols, telephony, telecommunications, networking, routing, power systems, broadband, WiFi-Wireless Fidelity and other technologies, TECHtionary.com provides "just enough - just-in-time" critical success information.

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