Vacation Rental Industry Can Benefit From Visual Data Systems Proactive Server & IT Systems Health Monitoring Service: Remote Daily Monitoring Of Key Systems Will Allow Vacation Rental Firms to Concentrate On Core Business

    /24-7PressRelease/ - COLUMBIA, MD, September 19, 2008 - Visual Data Systems / Press Release - Visual Data Systems, the leader in online marketing and technology solutions for the vacation rental industry in now offering Proactive Server & Systems Health Monitoring Services through its technology consultants. This service is designed to allow clients of Visual Data Systems who cannot afford a dedicated on-site Information Technology Manager, but are completely dependent on their computer systems for all operations and revenue generation, an option to monitor the health of their computer systems on a daily basis.

Like any other industry the vacation rental, real estate and hospitality industries have become more and more dependent on technology to provide essential services to their clients. From making reservations, to cleaning and maintaining properties, to paying homeowners and vendors and to finally checking out a guest - firms can ill afford downtime due to technology issues - especially during the booking season or on a busy check-in day.

The Proactive Server & Systems Health monitoring service will provide clients with peace of mind knowing that highly trained and skilled Network and Systems Engineers will be remotely monitoring their systems' health on a daily basis. These professionals will perform and log regularly scheduled health evaluations on client systems and receive immediate electronic alerts from monitored systems when problems do arise - all without the cost of a dedicated in-house resource.

This service works in three key ways:
I.On a weekly basis, Network/Systems Engineers will remotely access client servers and perform a detailed review and analysis of all key systems, including:

• Full Hardware Health Evaluation
• Available Disk Space
• Special Software Backups
• Tape Backup Logs
• iBackups
• Anti-Virus Systems Status (Servers & PCs)
• Windows Update Status (Servers & PCs)
• Full review and evaluation of all Systems/Applications/Security/Service Logs

Additionally, Visual Data Systems will perform weekly maintenance tasks, such as:

• Manage Windows Updates for your enterprise
• Sync iBackups
• Defrag all Server Drives

II.On a daily basis: the team configures your servers and systems to send us morning status reports. Each morning (7 days per week) the team reviews and analyzes the reports. If an issue arises that needs attention, immediately Visual Data Systems remotely accesses the affected server/system. The daily status reports include:

• Server up time
• Auto-Started Services not running
• Microsoft Update Services status
• Processor/Memory/Disk Performance Summary
• Processor/Memory usage by Process
• List of all Critical Alerts generated in every log during last 24 hrs
• List of all Critical Errors generated in every log during last 24 hrs
• Tape Backup Status
• iBackup Status

III. On Demand: Visual Data Systems configures data thresholds and fail triggers on your servers for a multitude of critical internal systems, services, processes, and performance counters. If any tracked system fails, or threshold is exceeded, an email is immediately sent to the primary Network/System Engineer, who will then take the appropriate action.

If an issue arises that can be easily corrected, it is completed immediately, included as part of the service. If an issue requires more extensive attention, an appraisal of the issue and recommended solutions are issued to the client. If it is a hardware issue for equipment under warrantee, contact is made with the manufacturer directly to arrange for an on-site repair, and the call is managed through completion.

A further benefit is the extended experiences of the engineers on the team... Visual Data Systems works with a multitude of companies having similar systems and infrastructures, so an issue discovered in one company can be researched and then resolved for multiple companies before the issue becomes critical to them.

"The Team at Visual Data Systems has extensive experience consulting with and managing the technology needs of small to large companies within the Vacation Rental Industry and we look forward to expanding our offerings in this area. Our experience has shown us that us that while our clients are dependent on technology to make their businesses run - most do not have the financial resources for a dedicated and experienced IT professional to be hired on a full-time basis and we believe our services rectify that situation. In most cases, the client who participates in The Proactive Server & Systems Health Monitoring Service incurs less than one billable hour a week in charges", stated Tom Kaczmarek of Visual Data Systems.

For more information on this service and other related technology services including Internet Reliability and consultation in the Vacation Rental Industry (and related fields including but not limited to: real estate firms, boutique and independent hotels and resorts) please contact: Tom Kaczmarek - [email protected] - 443.310.5110.



For More Information Contact:
Tom Kaczmarek
Visual Data Systems
443.310.5110
[email protected]

About Visual Data Systems

Visual Data Systems, based in Columbia, Maryland is a leading supplier of online marketing, technology and consultation. Founded in 1993 with extensive experience in the vacation rental industry, Visual Data Systems has clients throughout North and Central America and the Caribbean. Visual Data Systems supplies clients with design services, online marketing tools including online survey management, managed email solutions, search engine optimization & marketing, integration with rental/property management software and business and technology consultation. Visual Data Systems can be found on the web at: www.VisualDataSystems.com and can be reached via email: [email protected] or via phone: 410-964-8665.

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